FAQS
How can I stay updated on COVID-19?
Your health and safety is paramount. We encourage you to stay informed by following the guidance from local and federal authorities, the Centers for Disease and Prevention (CDC) and the World Health Organization (WHO).
Is it still safe to ship and receive packages?
A big question on everyone's mind is whether it's safe to send and receive packages. Yes, you can continue to ship and receive packages, according to today’s guidance from the World Health Organization, the Centers for Disease Control & Prevention and the U.S. Surgeon General. We will continue to monitor this situation and keep you updated.
Can I trust buying and selling on Vanndetech?
We want you to feel secure when buying or selling on Vanndetech!
You are protected every time you place an order on Vanndetech with Posh Protect. When you purchase an item on Vanndetech, we keep your payment safe until you tell us you've received your order.
If a buyer reports a problem with their order, we will ask them to upload details and photos to review their return request. The Vanndetech team then carefully reviews the case and offers a resolution.
Where does Vanndetech ship?
We allow shipment within the United States and its territories.
Shipping to an international address.
We do not support international shipping outside of the United States and its territories.